OPERATIONAL EXPERTISE FOR LAW FIRMS

Less overhead.
A stronger firm.
More time to practise.

We audit and refine your firm’s operations, then connect AI staff, automation and dedicated human support around a better way of working.

Explore your firm’s operation See how it works

Built for solo and boutique law firms.

Illustrative East Asian professional smiling directly at the viewer

✓

The next step, taken care of.AI capacity. A human in your corner.

Built around people.

LESS CHASING. MORE MOMENTUM.

Non-billable work.
Handled with more precision.

01 / INTAKE

Be there, 24/7.

Capture consistent intake information and route urgent enquiries—even after your firm closes.

02 / FOLLOW-UP

Keep things moving.

Callbacks, consultation bookings, payment links and timely reminders.

03 / CLIENT SUPPORT

Give requests an owner.

Connect routine client messages to the right person and next action.

04 / MARKETING

Connect interest to intake.

Coordinate approved content and campaigns with the enquiries they generate.

Essential support work carries a cost even when it does not produce billables. STARK helps reduce that cost while building more consistent, thorough and responsive operations.

PhoneEmailSMSWhatsAppChat & formsSlack updates

Illustrative support team collaborating in a bright office

Technology works better with people.

YOUR TEAM, CONNECTED

Your expertise belongs
with your clients.

Your dedicated account support agent learns your firm’s processes, reviews exceptions and keeps operational work moving.

Reduce routine overhead. Give your attorneys more room for billable work.

Talk about your firm

YOUR CONNECTED FRONT OFFICE

Meet some of our AI staffers.

Four specialist roles. One connected operation.

Illustrative AI staff personas represented by three women and one man — Illustrative AI staff personas

Olivia

Reception & intake

Welcomes enquiries. Captures the essentials.

Alex

Follow-up & coordination

Reconnects with prospects. Moves bookings forward.

Elizabeth

Client & task coordination

Keeps requests, reminders and handoffs organised.

Maya

AI marketing coordinator

Coordinates content and campaigns through your approvals.

SEE THE WORK, NOT JUST THE ACTIVITY

Your operation.
In focus.

Enquiries, bookings, client requests and exceptions in one view.

Who needs a reply?What happens next?Where do I step in?

STARK command center showing intake, consultations and workforce activity — Demo dashboard · illustrative data · select to enlarge

PROCESS FIRST. TECHNOLOGY SECOND.

Business expertise first.
Technology built from it.

We bring business growth strategy and operational expertise—not just software. Every package starts with a deep dive and operational audit, followed by process refinement before we build.

01
Audit & refine
Audit your current operation. Find bottlenecks, duplicated work and missed handoffs. Refine processes, SOPs and ownership.
02
Build & establish
Establish the improved workflows, build your AI staff and automations, and train your dedicated support team on your firm.
03
Grow & improve
Put growth strategies and operational standards into practice. Review performance, strengthen quality and refine how the work moves.

Illustrative white male professional at his office desk

YOUR PRACTICE. YOUR PROCESSES.

Solo or boutique.
Built around your practice.

Your practice area shapes the intake questions, urgency rules, booking steps and client handoffs. We build around them.

Family lawPersonal injuryImmigrationCriminal lawOther practices

ONE FLAT MONTHLY FEE

Lower operational overhead.
A stronger front office.

Operational deep dives and audits, refined processes, growth strategy, custom AI staff and dedicated human support—all within your agreed package.

One flat monthly fee, with scope agreed before setup. Our aim: a connected operation at a cost comparable to one US staff member. Staffing costs vary; advertising spend is separate.

Explore your setup

CLIENT DATA & CONFIDENTIALITY

Careful handling.
Clear access rules.

We agree who can access client information, how it is stored and retained, and which communications need approval before your system goes live.

Your firm’s confidentiality requirements shape the setup.

PROFESSIONAL RESPONSIBILITY

Your attorneys advise.
STARK supports the work.

Intake, scheduling, follow-up and coordination follow your approved processes. Legal advice, case strategy and professional decisions remain with your attorneys.

STARK does not provide legal advice.

A FEW PRACTICAL QUESTIONS

Before we talk.

Which law firms do you work with?

Solo and boutique firms across family law, personal injury, immigration, criminal law and other practice areas. Your intake, booking, communication and escalation rules shape the setup.

Do we need to hire staff to oversee the AI?

STARK includes a dedicated human account support agent and technical support. Your firm still owns professional decisions and any approvals requiring your expertise.

What happens outside office hours?

AI intake can receive enquiries around the clock. Approved workflows capture information and keep routine follow-up moving. Slack notifications can alert your team when a new lead or existing client contacts the firm. Human account support is available during agreed support hours.

Can STARK work with our existing tools?

We review your tools and integration requirements during scoping, including calendars, payment platforms, CRM systems and communication channels. Connections depend on the tools’ supported capabilities and your approved workflows.

How is pricing structured?

A flat monthly fee covers the agreed operation, AI staff, system, dedicated human account support and technical support. We confirm the scope and fee before setup. Advertising budgets remain separate.

Will STARK give legal advice?

No. STARK follows approved processes, captures information and coordinates work. Your attorneys retain responsibility for advice, strategy and professional judgment.

Less overhead.
A stronger firm.
More time to practise.